Services and rates

Pricing you can work out before you book

A base fee per service, a rate per kilogram, and optional cover on the value you declare.

Same day

Collected and delivered inside one city on the same working day, for documents and small parcels that cannot wait.

$18.00base fee

Most booked

Flown or driven overnight between our hub cities, with delivery the next working day.

$24.50base fee

Our regular road service between cities. The best price for parcels that are not urgent.

$12.00base fee

Pallets and bulky consignments moved on our trucks, with loading and offloading at both ends.

$95.00base fee

Weight is billed in half-kilogram steps, with a half-kilogram minimum. Prices include handling at both ends.

Before you book

How long does payment confirmation take?: Transfers uploaded before 4pm on a working day are normally confirmed the same day. You get an email as soon as a decision is made.
Can I track a parcel without an account?: Yes. Enter the tracking number on the tracking page and you will see the status, timeline and live map without signing in.
What happens if my payment is rejected?: The rejection note tells you why, for example an amount that does not match. You can submit a corrected payment against the same shipment.
How is the price worked out?: A base fee for the service you pick, plus a rate per kilogram billed in half-kilogram steps, plus optional cover charged on the value you declare.
Do you carry fragile or high value items?: Yes. Declare the value when booking so cover is added, and describe the contents accurately so the parcel is handled correctly.
Can someone else collect the parcel?: The courier releases the parcel to the recipient named on the booking. Tell the support desk in advance if that needs to change.